Privacy Policy

Introduction

The website www.hybecdeco.com is a service provided by Msquare Lighting solutions LLP , which has its registered office at No. 6/2, Makali, Opposite Himalaya Drug Company, Tumkur Road, Bangalore – 562 123. by Msquare Lighting solutions LLP. Ltd and its subsidiaries and affiliates (collectively, “Hybec Deco” or "we" or "us"), respect your concerns about privacy. This Privacy Notice describes the types of personal information we collect, how we store, handle, and use the information, with whom we share it, and the choices you can make about our collection, use, and disclosure of the information. We also describe the measures we take to protect the security of the information and how you can contact us about our privacy practices.

This Privacy Notice is incorporated into the Terms of Use and therefore governs your use of the HYBEC DECO websites and/or any services offered by HYBEC DECO. By visiting the HYBEC DECO websites and/or utilizing any services offered by HYBEC DECO, you agree to and accept the then-current practices and policies governing your use of the HYBEC DECO websites and/or utilizing any services offered by HYBEC DECO. Further, by accepting this Privacy Notice, you consent to the manner of collection, handling, usage, disclosure, and transfer of your personal information as set out in this Privacy Notice. The phrase “personal information” refers to any information by which you or the device you are using to connect to the Internet can be identified.

 

Information We Collect

We may obtain personal information about you from various sources, including this website and other HYBEC DECO websites (this includes any information that you may provide (i) while registering as a member, (ii) engaging in transactions, (iii) searching products and/or services, etc.), mobile applications, when you call or email us, or communicate with us through social media, or when you participate in chats, forums, opinion polls, surveys, bulletin boards, discussion boards, or in events or other promotions. We also may obtain information about you from our parent, affiliate, or subsidiary companies, business partners, and other third parties.

The types of personal information we may obtain include:

- Your contact information (such as name, Twitter handle, postal and email address, or phone number)
- Contact information of friends or other people you would like us to contact
- Username and password for the account you may establish on our sites
- Your billing address
- Your shipping information (including the shipping address and phone number) or shipping information of other people to whom purchases have been shipped at your request
- Demographic information (such as age, date of birth, and gender)
- Outbound Calls: We will be using a third-party platform for outgoing calls.
- Information you provide by interacting with us through social media, including photographs
- Location information, such as the real-time geographic location of the device on which you install our mobile applications
- Shopping behavior and preferences, and a record of the purchases you make on our websites and product searches conducted by you
- Other details that you may submit to us or that may be included in the information provided to us by third parties (for example, updated delivery addresses provided by our carriers, etc.)

 

In addition, when you visit our websites or use our mobile applications, we may collect certain information by automated means, such as cookies and web beacons. A “cookie” is a text file that websites send to a visitor‘s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon,” also known as an Internet tag, pixel tag, or clear GIF, is used to transmit information back to a web server. We also may use third-party website analytics tools (such as Google), that collect information about visitor traffic on our sites and mobile applications. The information we may collect by automated means includes:

- Information about the devices our visitors use to access the Internet (such as the IP address and the device, browser, and operating system type)
- URLs that refer visitors to our sites
- Dates and times of visits to our sites
- Information on actions taken on our sites (such as page views and site navigation patterns)
- A general geographic location (such as country and city) from which a visitor accesses our websites
- Search terms that visitors use to reach our sites

 

How We Use the Information We Collect

We may use the information we obtain about you to:

- Register you for membership at our websites and manage and maintain your account on the sites
- Provide products or services you request
- Process, validate, confirm, verify, deliver, and track your purchases (including by processing payment card transactions, arranging shipping and handling returns and refunds, and contacting you about your orders, including by telephone)
- Maintain a record of the purchases you make on our sites
- Respond to your questions and comments and provide customer support
- Communicate with you about our products, services, offers, events, and promotions, and offer you products and services we believe may be of interest to you
- Enable you to communicate with us through our blogs, social networks, and other interactive media
- Publish your testimonials about HYBEC DECO, including on our websites and blogs, and on social networks (if we choose to publish your testimonial, we will include only your first name, last initial, city, and state)
- Manage your participation in our events and other promotions
- Tailor our products and services to suit your personal interests and the manner in which visitors use our sites, applications, and social media assets
- Operate, evaluate, and improve our business and the products and services we offer
- Analyse and enhance our marketing communications and strategies (including by identifying when emails sent to you have been received and read)
- Analyse trends and statistics regarding visitors’ use of our sites, mobile applications, and social media assets, and the purchases visitors make on our sites
- Protect against and prevent fraud, unauthorized transactions, claims, and other liabilities, and manage risk exposure, including by identifying potential hackers and other unauthorized users
- Enforce our Website Terms of Use and Product Policies
- Comply with applicable legal requirements and industry standards and our policies

 

In addition to the data uses described above, we may use the information collected through cookies and other automated means to uniquely identify the electronic shopping basket you may create on our sites and enable you to retrieve shopping baskets you previously created. We also may use cookies to identify and authenticate visitors. We may combine the information we collect with publicly available information and information we receive from our parent, affiliate, or subsidiary companies, business partners, and other third parties. We may use that combined information to enhance and personalize your shopping experience with us, to communicate with you about products, services, and events that may be of interest to you, for other promotional purposes, and for other purposes described in this section. We also may use the information we obtain about you in other ways for which we provide specific notice at the time of collection.

 

Online Advertising

On our websites, we may collect information about your online activities to provide advertising about products and services tailored to your individual interests. You may see certain ads on this and other HYBEC DECO websites because we participate in advertising networks. Ad networks allow us to target our advertising to users through demographic, behavioral, and contextual means. These networks track your online activities over time by collecting information through automated means, including through the use of cookies, web server logs, web beacons, and other methods. The networks use this information to show you advertisements for HYBEC DECO and our business partners that are tailored to your individual interests. The information our ad network vendors collect includes information about your visits to websites that participate in the vendors’ advertising networks, such as the pages or advertisements you have viewed and the actions you take on the sites. This data collection and ad targeting take place both on our websites and on third-party websites that participate in the ad networks. This process also helps us track the effectiveness of our marketing efforts.

 

Information We Share

We do not sell or otherwise disclose personal information about you, except as described in this Privacy Notice. We may share the personal information we collect with our parent, affiliate, and subsidiary companies, business partners, franchisees, marketing agents, ad network vendors and their participants, and other third parties for the purposes described in this Privacy Notice, including to communicate with you about products and services, offers, events, and promotions that we believe may be of interest to you. We may also share personal information with our service providers who perform services on our behalf. On your behalf, HYBEC DECO holds the right to use your particulars for forwarding/returning your order. These service providers are not authorized by us to use or disclose your personal information except as necessary to perform services on our behalf or comply with legal requirements.

We also may disclose information about you (i) if we are required to do so by law or legal process (such as a court order), (ii) in response to a request by law enforcement authorities for the purposes of verification of identity, prevention, detection, investigation including cyber incidents, prosecution, and punishment of offenses, or (iv) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity.

We also reserve the right to transfer personal information we have about you in the event we sell, merge, or transfer all or a portion of our business or assets. We would not be obliged to provide you with prior notice of such sale, merger, or transfer and you hereby consent to the consequent transfer of your personal information to the transferee entity. Following such a sale, merger, or transfer, you may contact the entity to which we transferred your personal information with any inquiries concerning the processing of that information.